All systems are go!

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  • Voice Servers

    Call Processing, Recording, Portal

    • Ottawa (YOW)
    • Calgary (YYC)
    • Vancouver (YVR)
  • Applications (AWS YUL)

    Conduit, Custom Applications and Databases

  • Upstream Carriers
Upcoming Maintenance

[Scheduled] Regular Maintenance (Daily from Midnight to 2:00 AM MST)

  • Voice Servers
  • Ottawa (YOW)
  • Calgary (YYC)
  • Vancouver (YVR)
  • Applications (AWS YUL)
  • Upstream Carriers

We regularly upgrade and backup systems nightly and most often with no known impact to the network, servers or portals. If a Geo Datacenter is impacted (Vancouver, Calgary, Ottawa or Montreal), we will automatically fail over prior to the maintenance to ensure calls are not impacted.


Previous Incidents

[Resolved] Fully Operational During CrowdStrike Outage - Monitoring

Began: Ended: Duration:

Current Status: Fully Operational During CrowdStrike Outage

New incident: Monitoring

Our services are currently operating normally with no issues. Everything is functioning as expected, and there are no disruptions to report.

However, we are aware that CrowdStrike has experienced major outages today, affecting various sectors including aviation, Microsoft-based systems, ISPs, and major telecommunications companies. This global issue and might impact you or the parties you are attempting to communicate with that maybe affected.

Key Points:

  • Our services: Completely unaffected and operating smoothly.
  • Potential external issues: Some users might experience difficulties due to their local environment if it relies on CrowdStrike tools or vendors that rely on CrowdStrike with the outage.
  • Recommendation: If you encounter any issues please check with your IT provider for potential service disruptions.

This message is intended to keep you informed about the wider situation. Rest assured, our team is continuously monitoring our systems to ensure they remain stable and reliable.

We are still monitoring the situation closely. So far, we have not received any reports that seem to be related to the CrowdStrike outage. Services appear to be working relatively well throughout the telecommunications industry. We will continue to monitor this situation for the rest of the day and provide updates as needed.

We are going to close the notice, having had no reported issues, yet we'll continue monitoring.

No further notices from the past 7 days.