We regularly upgrade and backup systems nightly and most often with no known impact to the network, servers or portals. If a Geo Datacenter is impacted (Vancouver, Calgary, Ottawa or Montreal), we will automatically fail over prior to the maintenance to ensure calls are not impacted.

Scheduled maintenance will occur on March 21 from 12:00 AM to 2:00 AM MST. During this time, the system will remain accessible, but some users may need to reboot their phones in rare cases.

Failover between systems will be conducted to ensure a seamless and reliable experience, enhancing overall system resilience and performance.

Scheduled maintenance will occur on March 8 from 12:00 AM to 2:00 AM MDT. During this time, the system will remain accessible, but some users may need to reboot their phones in rare cases.

Failover between systems will be conducted to ensure a seamless and reliable experience, enhancing overall system resilience and performance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

We are currently investigating a problem with Microsoft Outbound Audio calling.

We have engaged the outbound carrier and are working to find the issue.

Thank you for your patience.

We'll update this alert once we receive reason for the outage from the upstream carrier. Thanks for your patience.,

We've now resolved the incident. Thanks for your patience.