We regularly upgrade and backup systems nightly and most often with no known impact to the network, servers or portals. If a Geo Datacenter is impacted (Vancouver, Calgary, Ottawa or Montreal), we will automatically fail over prior to the maintenance to ensure calls are not impacted.

System maintenance on the Portal Fax platform if scheduled for Wednesday, September 4th. This will take place from 8 pm - 11 pm MDT. During this time the system will be periodically unavailable for scheduling or retrieving faxes. Inbound faxes will still be received and there will be no loss of data. Inbound and outbound fax processing may also be delayed during this time.

Thank you for your patience as we perform this necessary maintenance. If you have any questions or concerns please contact support.