We regularly upgrade and backup systems nightly and most often with no known impact to the network, servers or portals. If a Geo Datacenter is impacted (Vancouver, Calgary, Ottawa or Montreal), we will automatically fail over prior to the maintenance to ensure calls are not impacted.

Our technicians will be performing routine firewall maintenance and testing during this time, all calls should continue to operate as normal.

Maintenance will be performed outside of our regular maintenance window. (7:00PM MST til 11:00pm MST) between January 20th and January 23rd.

If any unexpected issues exist, please contact support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Some Canadian SMS messages are experiencing an upstream issue and may not receive or deliver, we are investigating and will update soon.

Teams have identified the source of this incident and are working to restore expected services.

Our teams are observing expected networking behavior at this time. We will continue to monitor for prolonged stability.

Our technicians will be performing routine firewall maintenance during this time, all calls should continue to operate as normal.

Maintenance will be performed in regular maintenance window (12:00am MST til 2:00am MST) between January 18th.

If any unexpected issues exist, please contact support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Our technicians will be performing routine firewall maintenance during this time, all calls should continue to operate as normal.

Maintenance will be performed in regular maintenance window (12:00am MST til 2:00am MST) between January 13th and January 16th.

If any unexpected issues exist, please contact support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

We are currently investigating a problem with our service desk and ticketing software. All telecom services are distinct and not impacted.

We are not yet aware if new requests or repliues to open tickets are polled and will be come available to us later or being ignored completely. We'll update as we know more.

Thank you for your patience.

The partner has resolved the incident. We'll continue to monitor. Thanks for your patience.

Our technicians will be performing routine firewall maintenance during this time, all calls should continue to operate as normal.

Maintenance will be performed in regular maintenance window (12:00am MST til 2:00am MST) between January 7th and January 11th.

If any unexpected issues exist, please contact support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Our technicians will be performing routine firewall maintenance during this time, all calls should continue to operate as normal.

Maintenance will be performed in regular maintenance window (12:00am MST til 2:00am MST) between December 31nd and January 5th.

If any unexpected issues exist, please contact support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.